Sales Policy for Stylex Charm
Effective Date: October 15, 2024
At Stylex Charm, we aim to provide a seamless shopping experience for all our customers. This Sales Policy outlines the terms and conditions that govern the purchase of products through our website. By placing an order, you agree to the following terms.
1. Product Availability
All products on Stylex Charm are subject to availability. While we strive to ensure that the stock levels displayed on our website are accurate, there may be instances where an item becomes unavailable after you place an order. In such cases, we will notify you promptly and provide an alternative option or a full refund.
2. Pricing and Payment
- Prices: All prices are listed in U.S. dollars and are subject to change without notice. The price displayed at the time of purchase is the final price.
- Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods as listed on our website.
- Taxes: Applicable sales taxes will be added to your order based on your shipping address.
3. Order Confirmation
Once you place an order, you will receive a confirmation email with the details of your purchase. If you do not receive this email, please check your spam folder or contact us at [email protected]. Please review your order details carefully to ensure accuracy.
4. Shipping and Delivery
- Shipping Methods: We offer various shipping options, including standard and expedited shipping. Shipping costs and estimated delivery times will be calculated at checkout based on your location.
- Delivery Time: Delivery times vary depending on the shipping option chosen and your location. Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions or shipping carrier delays.
- International Shipping: We ship internationally, but delivery times and costs may vary based on destination country, customs regulations, and local postal services.
5. Order Changes and Cancellations
- Order Changes: If you need to modify your order after it has been placed, please contact us at [email protected] as soon as possible. We will do our best to accommodate your request, but once an order has been processed or shipped, changes may no longer be possible.
- Order Cancellations: Orders can be canceled within 24 hours of purchase if they have not yet been processed. To cancel an order, please email us with your order details at [email protected].
6. Sales and Promotions
We periodically offer sales, discounts, and promotions on select products. These offers are valid for a limited time and are subject to specific terms and conditions, which will be outlined during the promotion. Sale items are typically final sale and may not be eligible for returns or exchanges, unless otherwise stated.
7. Customs and Duties
For international orders, customers are responsible for any applicable customs fees, duties, or taxes imposed by the destination country. Stylex Charm is not responsible for any delays or additional costs associated with customs clearance.
8. Product Descriptions
We strive to provide accurate product descriptions and images on our website. However, colors and product details may vary slightly due to monitor settings or lighting conditions. If you feel the product you received does not match the description, please contact us for assistance.
9. Limitation of Liability
While we make every effort to ensure a smooth and enjoyable shopping experience, Stylex Charm is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to loss of revenue, data, or use of the products.
10. Contact Us
If you have any questions regarding this Sales Policy or need assistance with an order, please reach out to us:
- Email: [email protected]
- Phone: 574-221-6222
- Address: 1949 Sharon Lane, Plymouth, Indiana, United States
At Stylex Charm, we are committed to providing excellent customer service and ensuring that your shopping experience is smooth and hassle-free. Thank you for choosing Stylex Charm for your children’s fashion needs.